Return Policy
We stand behind the quality of our hardware and want you to be satisfied with your purchase.
Product returns are accepted with the following conditions.
- Shipped date cannot exceed 30 days of receipt
- Products must be in original new and saleable conditions
- Original packaging must be included in good conditions
- Customer is responsible for return shipping costs
- Product must be shipped back to the AEON Hardware warehouse
- Must include original packing slip and document included with shipment
- No returns will be authorized on large or special orders
- An email confirmation will be sent once your payment has been processed for returns
If any above conditions are missing, the return subject will be delayed and/or the full refund amount may be adjusted. If you have any questions, please contact info@aeonhardware.com for further information.