We stand behind the quality of our hardware and want you to be satisfied with your purchase.

Product returns are accepted with the following conditions.

  • Shipped date cannot exceed 30 days of receipt
  • Products must be in original new and saleable conditions
  • Original packaging must be included in good conditions
  • Customer is responsible for return shipping costs
  • Product must be shipped back to the AEON Hardware warehouse
  • Must include original packing slip and document included with shipment
  • No returns will be authorized on large or special orders
  • An email confirmation will be sent once your payment has been processed for returns

If any above conditions are missing, the return subject will be delayed and/or the full refund amount may be adjusted.  If you have any questions, please contact info@aeonhardware.com for further information.